{"id":2018,"date":"2026-02-03T18:55:28","date_gmt":"2026-02-03T23:55:28","guid":{"rendered":"https:\/\/snsac.com\/es\/?page_id=2018"},"modified":"2026-02-03T19:02:10","modified_gmt":"2026-02-04T00:02:10","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/snsac.com\/es\/libro-de-reclamaciones\/","title":{"rendered":"Libro de Reclamaciones"},"content":{"rendered":"<p>[vc_row][vc_column]<div id=\"sc_title_754117502\"\n\t\tclass=\"sc_title sc_title_default\"><h6 class=\"sc_item_subtitle sc_title_subtitle sc_align_default sc_item_title_style_default\">Dejamos tu Reclamo o queja<\/h6><h2 class=\"sc_item_title sc_title_title sc_align_default sc_item_title_style_default\">Libro de Reclamaciones<\/h2><div class=\"sc_item_descr sc_title_descr sc_align_default\">Formulario de contacto r\u00e1pido<\/div><\/div><!-- \/.sc_title -->[\/vc_column][\/vc_row][vc_row][vc_column width=\u00bb1\/6&#8243;][\/vc_column][vc_column width=\u00bb2\/3&#8243;]<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f2017-o1\" lang=\"es-ES\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/2018#wpcf7-f2017-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2017\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.5.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2017-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"vc_row wpb_row vc_row-fluid\">\n<p>  <!-- COLUMNA IZQUIERDA --><\/p>\n<div class=\"wpb_column vc_column_container vc_col-sm-6\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<h3>Datos personales<\/h3>\n<p>        <label>Nombres:<br \/>\n        <span class=\"wpcf7-form-control-wrap nombres\"><input type=\"text\" name=\"nombres\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Escribe aqu\u00ed\" \/><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>Apellidos:<br \/>\n        <span class=\"wpcf7-form-control-wrap apellidos\"><input type=\"text\" name=\"apellidos\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Escribe aqu\u00ed\" \/><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>Tipo de documento:<br \/>\n        <span class=\"wpcf7-form-control-wrap tipo_documento\"><select name=\"tipo_documento\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"DNI\">DNI<\/option><option value=\"CE\">CE<\/option><option value=\"Pasaporte\">Pasaporte<\/option><\/select><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>N\u00b0 Documento:<br \/>\n        <span class=\"wpcf7-form-control-wrap numero_documento\"><input type=\"text\" name=\"numero_documento\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Escribe aqu\u00ed\" \/><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>Correo electr\u00f3nico:<br \/>\n        <span class=\"wpcf7-form-control-wrap email\"><input type=\"email\" name=\"email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email aqu\u00ed\" \/><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>Tel\u00e9fono fijo:<br \/>\n        <span class=\"wpcf7-form-control-wrap telefono_fijo\"><input type=\"tel\" name=\"telefono_fijo\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"N\u00famero fijo\" \/><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>Celular:<br \/>\n        <span class=\"wpcf7-form-control-wrap celular\"><input type=\"tel\" name=\"celular\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"N\u00famero celular\" \/><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>Departamento:<br \/>\n        <span class=\"wpcf7-form-control-wrap departamento\"><input type=\"text\" name=\"departamento\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Escribe aqu\u00ed\" \/><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>Provincia:<br \/>\n        <span class=\"wpcf7-form-control-wrap provincia\"><input type=\"text\" name=\"provincia\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Escribe aqu\u00ed\" \/><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>Distrito:<br \/>\n        <span class=\"wpcf7-form-control-wrap distrito\"><input type=\"text\" name=\"distrito\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Escribe aqu\u00ed\" \/><\/span><br \/>\n        <\/label><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>  <!-- COLUMNA DERECHA --><\/p>\n<div class=\"wpb_column vc_column_container vc_col-sm-6\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<h3>Referencias y detalles<\/h3>\n<p>        <label>Producto \/ Servicio:<br \/>\n        <span class=\"wpcf7-form-control-wrap producto_servicio\"><input type=\"text\" name=\"producto_servicio\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Escribe aqu\u00ed\" \/><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>Motivo:<br \/>\n        <span class=\"wpcf7-form-control-wrap motivo\"><select name=\"motivo\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"Queja\">Queja<\/option><option value=\"Reclamo\">Reclamo<\/option><\/select><\/span><br \/>\n        <\/label><\/p>\n<p>        <label>Medio de respuesta:<br \/>\n        <span class=\"wpcf7-form-control-wrap medio_respuesta\"><select name=\"medio_respuesta\" class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"Correo electr\u00f3nico\">Correo electr\u00f3nico<\/option><option value=\"Llamada telef\u00f3nica\">Llamada telef\u00f3nica<\/option><\/select><\/span><br \/>\n        <\/label><\/p>\n<hr>\n<h3>Detalle del reclamo \/ queja<\/h3>\n<p>        <label>Detallar su problema \/ reclamo:<br \/>\n        <span class=\"wpcf7-form-control-wrap detalle_reclamo\"><textarea name=\"detalle_reclamo\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Mensaje\"><\/textarea><\/span><br \/>\n        <\/label><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><br><\/p>\n<p><input type=\"submit\" value=\"Enviar Reclamo\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<p style=\"display: none !important;\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"172\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>[\/vc_column][vc_column width=\u00bb1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column width=\u00bb1\/6&#8243;][\/vc_column][vc_column width=\u00bb2\/3&#8243;][\/vc_column][vc_column width=\u00bb1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.5.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Libro de Reclamaciones - SN Freight Shipping SAC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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